COVID-19 Policy

Updated 4-1-24

At National Baby Co., the health and safety of our clients, doulas and community are of utmost importance. As COVID-19 has become a significant public health concern and closures are becoming more widespread, we wanted to share the safety measures that we have always had in place as well as new preventative measures we’re taking in light of this virus to protect our doulas and clients and be socially responsible during this pandemic.

1.     All of our doulas practice rigorous hand washing and personal hygiene at all times, including using personal protective equipment (PPE) when necessary (while providing hands-on breastfeeding support, when fluids are present during birth, etc). We will continue to be diligent about personal hygiene and follow recommended guidelines for limiting exposure.

Each member of our team sets their own personal protocols for COVID-19/illness and may be open to accommodating specific client requests. We recommend discussing your personal preferences for precautionary measures during your interviews and requesting those be listed in the client contract.

The Centers for Disease Control and Prevention (CDC) and the American College of Obstetrics and Gynecologists (ACOG) have issued the following COVID-19 safety guidelines for pregnant persons and medical providers. While these are great resources, please direct all medical questions or concerns to your care provider(s).

2.     During flu and RSV season we have always been especially mindful of illness in our own homes and the homes of our clients. COVID-19 is no different. Your client contract already addresses protocols for birth attendance and postpartum visits when your doula, a member of your doulas family, you, the client, or a member of your family is ill. Your doula should not attend births or scheduled postpartum shifts when they are or have recently been ill and/or have a severely ill family member at home. You can request to be supported by another doula on our team. We are fortunate to have an incredible of doulas with a backup system in place for each client. We also request Clients notify your doula directly when you or a member of your family have a fever, respiratory symptoms, vomiting, or diarrhea. Rescheduling postpartum visits or prenatal appointments may be necessary in these circumstances.

3.     At this time we will be continuing all scheduled postpartum shifts, prenatal appointments, private classes, and will be attending births as planned.

4.     As of the time of this announcement, some hospitals have implemented more restrictive protocols on support people and visitors at births, while some still recognize Birth Doulas as essential members of the care team. Many hospitals have flu restrictions, which means no children under 14 are permitted and visitors may be screened upon entry for a fever or other potential COVID-19/illness symptoms. We do our best to stay up-to-date with hospital policies to understand how additional restrictions may impact you and your ability to have in-person doula support. Information can change daily, especially during flu/RSV season, so we recommend you reach out to your planned place of birth or your care provider for the most up-to-date information.

We will continue to update this page as things evolve and are committed to adapting as best we can to ensure you receive the best support through birth & postpartum. If you have any questions or concerns, you can always reach to us directly.